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What is your return/exchange policy?  

• We have a 30-day return window for all items on our site. This return window begins once your package has been delivered to you.

• In the unlikely event that you are missing an item from your order, received an incorrect item, or an item is damaged in any way, please contact our support team.

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What are your return standards and conditions?

• Exchanges can only be requested for the same item in alternate sizes. If your exchange cannot be completed due to unavailable stock, a refund will be issued.

• Items with strong odors or smells like smoke, cologne, detergent, etc., will not be accepted

• Items with markings or other stains (such as deodorant) will not be accepted.

• We cannot accept returns, exchanges or issue refunds on any water bottles, face masks, headwear or socks for hygiene reasons.

• If your return is denied, we will notify you via email. Your order will then be reshipped to you within 5-7 business days. 

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Do you cover return shipping?

• At this time, we do not cover the cost of return shipping.

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How long does it take to process a return/exchange?

• Once your return package has been delivered to us, please allow our team 15 business days to inspect and process your order. 

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Where does the refund go to?

• The cost of the returned item(s) will be issued to the original payment method used when placing the order. This can take up to 14 business days to process.

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MORE QUESTIONS?

Please contact our support team here